Support
Help with your account and how to stay safe.
Common questions
- I didn’t receive a verification email
- Check spam, then sign in and send a new link from the Verification page. Links expire after 24 hours.
- I lost my authenticator phone
- Sign in with one of your recovery codes, then set up two-factor sign-in again.
- When can I deposit or trade?
- The home page shows what is available today and why other features are off.
Staying safe
- We never ask for your password, two-factor code or recovery codes.
- We never ask you to send crypto to an address by email, chat or phone.
- Always check the address bar before signing in.
Contact channel not yet published
The operator’s support contact details will be published here before the service launches. When you contact support, include the reference shown with any error message so we can find the request.